Arrange for a loved one
Arrange cremation services online from the comfort of your home, saving you time, money and energy for what matters most—celebrating their life.
Anticipating the loss of a loved one is hard enough emotionally, yet now you’re expected to make crucial decisions about their end-of-life care. We’re here to ease that burden and keep you focused on what matters most—caring for your loved one.
To ease your burden and help you stay focused on what matters, we’ve created a simple, step-by-step guide for how to prepare for the loss of a loved one.
Contact a member of our dedicated staff by calling, submitting an online form, or using the chat feature on our website. We’re available by phone any time, day or night.
With your permission, one of our compassionate care team members will gather the necessary information and arrange to safely transfer your loved one into our care.
One of our care specialists will walk you through each option, step by step. Once your wishes are documented and the necessary legal permits have been acquired, we’ll complete the dignified cremation of your loved one.
We’ll conveniently arrange for the urn and cremated remains of your loved one to be safely returned to you via local courier or USPS Priority Mail with tracking.
Arrange cremation services online from the comfort of your home, saving you time, money and energy for what matters most—celebrating their life.
Preplan your own final arrangements online in minutes, giving you and your loved ones peace of mind in your final moments.
We do work with county assistance programs and your assigned care specialist can walk you through those options when the time comes. We also provide monthly payment plans for 3 or 6 or 12 monthly payments. We'd be happy to assist you in any way. We provide flexibility to families in order to provide them with the most affordable price for our world class care. Payment is required and expected upon completion of the cremation authorization forms and statement of funeral goods and services.
Some locations require two people to take your loved one into our care. In addition, After only serves certain counties. We restrict our service areas to ensure we can provide high quality care at the most affordable of prices.
We ask about weight to ensure that we have the appropriate number of staff for transport. Our priority is to safely bring your loved one into our care. Your best guess is sufficient and an over-estimation is preferable to an under-estimation. Depending on the crematory and the transport team there are additional charges if the weight of your loved one exceeds 200 lbs. Most of our facilities can accommodate upwards of 600 lbs individuals. Payment is required and expected upon completion of the cremation authorization forms and statement of funeral goods and services.
Depending on if the family is ready for us to dispatch our transfer team or not, we can accommodate unique family requests here, but on average our team will be ready to arrive at your home or hospice center within 1-2 hours. Our transfer team is very prompt and good about communicating our ETA to both you and the family so you know when we will be arriving to transfer your loved one into our care.
After prides ourselves in having our phones available 24/7 we do staff overnight shifts as well our offices are open each day and holiday. If you do have to leave a message it's because our team is currently assisting other families, but they will give you a call back within 10-15 minutes to provide you family with our world class care.
Your loved one will be transported to our care facility where they will be safely held until the cremation takes place. We will always communicate next steps, timing and additional information required to proceed with the cremation process.
When you request After's direct cremation services through our website or by phone, we gather the most pressing information we need to bring your loved one into our care (name of your loved one, address of their current location, your name, your relationship to your loved one, your phone number, and estimated weight of your loved one). If family is present when our care team arrives to bring your loved one into our care, we will verify the information already received, confirm next-of-kin and a few additional details, as well as any special requests.
No, our staff will arrive in a discreet van and will be dressed in professional attire.
A member of the After team will bring your loved one into our care and transport them to our facility. Our staff is dependable, compassionate and highly trained.
If your loved one is at home when they pass, you can be at home with them up to 24 hours before they need to be taken into our care. This also applies to most care centers and hospice facilities, but you should confirm with an administrator at that facility.
If your loved one is at a hospital when they pass, we will bring your loved one into our care as soon as the hospital contacts After and authorizes release.
1. Unless your loved one is on hospice, at a hospital or other care facility with licensed staff, call 911.
2. Once emergency personnel have arrived and have been informed of the situation, call After and we’ll explain what will happen next. Call Us (24/7)
3. If your loved one passed at home under hospice care or at a care facility, have a member of their staff contact After. They will provide us with the information we need and a member of our After Care Team will immediately respond to bring your loved one into our care—typically within an hour.
4. If your loved one passes at home and is not under hospice care, please contact the police.
5. If your loved one has passed in a hospital or is at a Medical Examiner’s office, please let the institution know that you have chosen After as your provider. Once they’re ready to release your loved one into our care, they will contact us.
6. We will then contact you as soon as we have your loved one in our care. See more information on After’s services and processes.
No. In fact, After does not offer the services of embalming. However, your loved one is placed in a dignified, climate-controlled environment within 24 hours per Arizona law.
Some locations require two people to take your loved one into our care. In addition, After only serves certain counties. We restrict our service areas to ensure we can provide high quality care at the most affordable of prices.
We ask about weight to ensure that we have the appropriate number of staff for transport. Our priority is to safely bring your loved one into our care. Your best guess is sufficient and an over-estimation is preferable to an under-estimation. Depending on the crematory and the transport team there are additional charges if the weight of your loved one exceeds 200 lbs. Most of our facilities can accommodate upwards of 600 lbs individuals. Payment is required and expected upon completion of the cremation authorization forms and statement of funeral goods and services.
Requesting our services is very easy and takes less than five minutes online. All you need are a few key pieces of information. If your loved one is under hospice care, passed away in a hospital, or law enforcement is on scene, we recommend having them contact us directly to ensure their information matches ours.
Prepaid cremation plans are a type of final expense insurance. The policy you purchase ensures that your cremation services are paid for when you pass—regardless of what the prices may be at that time.
Our services are available entirely online. In addition, you can request our services by calling us.
Call Us (24/7)
Our dedicated staff is available 24/7 to answer any questions you may have via email or phone. You can request service online now.
The complete process takes less than two weeks (usually much less). This includes taking your loved one into our care, gathering all required authorizations, the cremation and return of cremated remains via USPS. Note that the receipt of death certificates may take longer depending on how long it takes to receive certification from doctors. Unusual circumstances may extend this timeline.
Direct cremation means the body of your loved one is cremated in the days immediately following the death, without a viewing or funeral service beforehand. Direct cremations provide an affordable and timely alternative to traditional burials.